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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Wamsley

October 22, 2025

5  out of  5
rating by Linda Wamsley
"The Shane Miller State Farm Agency has been my insurance company for many years. Both Shane and Marisa have been very helpful over the years in handling any questions or concerns I have had. I always receive prompt and insightful responses. Shane and Marisa are quality people and have always been helpful and knowledgeable in explaining my coverage on all of my policies. I appreciate this kind of customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tiffany Anderson

October 10, 2025

5  out of  5
rating by Tiffany Anderson
"My family and I have been with Shane Miller and State Farm for many years. I can’t say enough positive things about Marisa that works in Shane’s office. She has been there from the beginning and has consistently provided 5 Star service. Thank you Marisa for all you do! We greatly appreciate you!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thelma Carter

October 10, 2025

5  out of  5
rating by Thelma Carter
"I have been with Shane Miller for 30 plus years and he, Marissa and the entire staff have always been super kind, professional, and provided the best coverage to be meet all of my insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bobbie Wolfe

October 8, 2025

5  out of  5
rating by Bobbie Wolfe
"10 out of 10 would recommend. Professional, kind, well knowledgeable of the best policy to fit our house hold."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deniece Copley-Dolder

October 6, 2025

5  out of  5
rating by Deniece Copley-Dolder
"This is the best insurance agency if you get the opportunity to deal with. It is such a positive experience every time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Craig Curry

September 29, 2025

5  out of  5
rating by Craig Curry
"Pretty sure there’s not an agent around better than Shane Miller. He treats my issues like they are his problems and I always leave doing business with Shane satisfied!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marisa Sbrana

September 29, 2025

5  out of  5
rating by Marisa Sbrana
"Great office that cares about its customers and strives to help in any way they can"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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YANA ADAMENKO

September 17, 2025

5  out of  5
rating by YANA ADAMENKO
"Best agent ever! Beats every one’s rates and knows me by name. What more can I ask for?! Thank you for great customer service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Athena “Christine” Higgins

August 12, 2025

5  out of  5
rating by Athena “Christine” Higgins
"Very helpful. Local agent Marrisa was wonderful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Asyia Haile

August 7, 2025

5  out of  5
rating by Asyia Haile
"I have been part of Shane Miller and staff for about ten years, they answer all of my questions each and every time I call. Very professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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R Mowery

July 30, 2025

5  out of  5
rating by R Mowery
"Always easy to get a hold of and is very knowledgeable when it comes to all types of insurance. To me the most important thing when dealing with insurance agents is knowing that not only will they answer the call, but they will actually know what they’re talking about and Shane definitely does check the box for both of them. Great agency!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tron3

July 29, 2025

5  out of  5
rating by Tron3
"Great experience with my home and auto insurance! The process was smooth, the coverage is solid, and the customer service has been excellent. Highly recommend for peace of mind and reliable protection."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Jaeger

July 2, 2025

5  out of  5
rating by Jessica Jaeger
"We have been with State Farm and Shane Miller for a few years now - have had a great experience! Highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Weiker

June 27, 2025

5  out of  5
rating by Mark Weiker
"Our law firm has used Shane Miller and the agency at various times for different insurance products, and we have been very pleased. First, Shane and the team responds remarkably fast to coverage questions we have. Second, the agency always looks to find creative ways to insure our property and professionals, and to otherwise help us reach our business goals. Lastly, I appreciate that the information is communicated in a simplistic, easy-to-understand manner, so that it can be easily relayed to our executive team. Would recommend to any small business or small business owner."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sue Hoff

June 26, 2025

5  out of  5
rating by Sue Hoff
"Working with Marisa for car and home owners insurance was a positive experience. She patiently answered all of my questions and helped find the best coverage! I highly recommend them to anyone seeking a reliable and customer-focused insurance agent!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Belcher

June 26, 2025

5  out of  5
rating by Robert Belcher
"We recently had the pleasure to work with Marisa, and she made the insurance process a walk in the park. Very friendly, knowledgeable, and answered any and all questions we had. We highly recommend them for anyone looking for an agency that puts customers first."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debra Belcher

June 26, 2025

5  out of  5
rating by Debra Belcher
"I have been a customer of Shane Miller State Farm for 3 years, and they always go the extra mile. Not only did they help save money on car insurance, but they are also incredibly responsive. When there was a question about the policy, Marisa responded quickly and provided clear information. It's great to have an agent who's always available when needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Deb B

Deb B

June 26, 2025

5  out of  5
rating by Deb B
"I have been with Shane Miller state farm for 3 years. I switched from another insurance agency after 12 years. I have always received prompt responses to any need I have had. State Farm was there when I was in an accident that totaled my car. Marisa walked me through all the necessary steps to get my claim going and shared insight on what to expect. She is a great agent and always pleasant to work with. Overall I have had a great experience and thankful for a superb insurance agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Simcha Israel

June 13, 2025

5  out of  5
rating by Simcha Israel
"I have been with Shane Miller State Farm for three years now & I absolutely love them. I almost always speak with Ms. Mareesa who ots always a pleasure to do so. She always seems happy to assist me & if she's having a bad day, you'd never know it. The few times I received assistance from Mr. Miller, my experience was the same. If they leep this up, theyd have to fire me first because I have no plans of leaving. Customer service makes a huge difference & they provide the best. Thank you much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnnagraham Graham

February 28, 2022

5  out of  5
rating by Johnnagraham Graham
"Cool"
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Shirley Hopkins

June 10, 2020

4  out of  5
rating by Shirley Hopkins
"Have been with them for many years. Pleasant personality friendly staff. Offers arrange of services."
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Shay Shay

January 13, 2020

5  out of  5
rating by Shay Shay
"Great discounts"
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Mechelle “Meme” S.

October 12, 2019

4  out of  5
rating by Mechelle “Meme” S.
"Been with this company for years!! They are the most patient people ever I will be with this agency for years to come."
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David Meixsell

July 26, 2019

4  out of  5
rating by David Meixsell
"Needed to get tenters insurance."
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Jeff Seery

February 21, 2019

5  out of  5
rating by Jeff Seery
"Great agent who takes the time to get to know his customers. Office girls are a pleasure to work with."